Subscriptions and purchases

ABAK purchases and subscriptions are managed directly by the official Apple App Store and Google Play Store platforms.

This section provides useful information about:

  • activating a subscription;
  • installing the application on multiple devices;
  • restoring a purchase;
  • managing subscriptions;
  • diagnostic and support tools.

ABAK does not process payments directly and does not have access to the banking information associated with your user account.

Some limitations regarding the number of devices or the sharing of purchases are defined directly by Apple and Google.

Activating a subscription

ABAK subscriptions are managed directly through the App Store and Google Play. Once the subscription has been activated, all tests and questionnaires available in the application become accessible.

The subscription is linked to your Apple or Google account and can be managed directly from your device settings.

Screenshot of the ABAK subscription screen allowing users to choose a monthly or yearly plan with a one-month free trial before accessing all tests and questionnaires.

Installing on multiple devices

ABAK purchases and subscriptions are linked to your Apple or Google account. You can generally install the application on multiple devices using the same user account, in accordance with the rules defined by the relevant platform.

ℹ️ Good to know

ABAK purchases and subscriptions are linked to your Apple or Google account. The options for installing the application on multiple devices depend on the rules defined by each platform.

Restoring a purchase

If your subscription no longer appears after reinstalling the application or changing devices, use the Restore Purchases function available in ABAK.

Screenshot showing how to restore ABAK in-app purchases from the application settings to reactivate previously purchased content.

Managing a subscription

ABAK subscriptions are managed directly through the App Store and Google Play. Any changes, renewals or cancellations must be carried out through your Apple or Google account settings.

Screenshot showing how to access the subscription management menu in ABAK to view, manage, or cancel a subscription.

ℹ️ Good to know

ABAK cannot change, suspend or cancel a subscription on your behalf.

Diagnostic and support tools

ABAK includes several tools for checking your subscription status, restoring your purchases and diagnosing certain content access issues.

If a problem persists, you can contact the ABAK team from the application or through the website.

User feedback directly contributes to improving the application. Please feel free to report a problem, suggest an improvement or share your experience of using ABAK.

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